Privacy Policy

Thank you for inquiring about the cubeladder.com Privacy Policy.

Your privacy is important to us. cubeladder.com understands its customer concerns regarding the privacy of the information they share with us. We hold our customers, and the information they share with us in the highest regard. We are committed to ensuring that your personal information is properly safeguarded and to complying with all applicable federal and state privacy laws. Please take a moment to read our Privacy Policy for a better understanding of the measures that we take to protect you and the information you share with us.

The following Privacy Policy describes information and privacy practices for cubeladder.com. This Privacy Policy strives to encourage and maintain trust between you and cubeladder.com. As part of that trust this Privacy Policy will tell you about:

 

What information do we at cubeladder.com collect?

cubeladder.com collects information about you to provide the best products and services and to help cubeladder.com improve your shopping experience at cubeladder.com

 

The information you give us.

• cubeladder.com collects and may store any information you enter on our website. For example, we collect information that you provide when you create an account on our website, make an online purchase from us, send us an e-mail or call us. This information may include:
• Your name.
• Your mailing address.
• Your e-mail address.
• Your phone number.
• Your credit card number.

On our website, there is an option to "Tell a Friend" about a product or service that we offer. If you use cubeladder.com's "Tell a Friend" feature, we will use the e-mail address per your instructions to send your e-mail message to your friend. We will not use the e-mail address of your friend for any other purpose.

How is information used and protected?

 Our goal is to provide our customers with the highest level of service possible. From your first visit to our website to the delivery of your order, we want you to be completely satisfied with the experience without compromising your privacy. By collecting information, we are able to offer you features, such as our Account (which saves you time during the order process), and a more customized website that better reflects your individual preferences.

Usage of Information

cubeladder.com uses your information to provide requested products to you and to support general business operations. Some examples of such usage include:•To fulfill and process your orders and communicate with you regarding those orders.

• To schedule and perform deliveries.
• To send marketing communications.
• To open and service your Account.
• To provide high-quality customer service.
• To help us improve and customize what we offer to you on our website.
• To send you information about our products, services, and promotions.
• To protect the security and integrity of our websites and our business.
• To process credit card information.

Protection of Information

cubeladder.com also protects your information from loss, misuse or alteration while it is under Axons Directs control. Protection of your information is a priority at cubeladder.com.

 When you enter personal information on our website, the information is protected by a security technology called Secure Sockets Layer (SSL), which encrypts your information during transport across the Internet. Further, your account information is only accessible with the password you choose when you open an Account. Please maintain the confidentiality of this password in order to ensure the protection of your account information.

 How may information be shared?

cubeladder.com does not sell or rent your personal information to third parties. cubeladder.com may share your personal information under the following limited circumstances:

Service Providers

We may provide your information to a third party in the process of fulfilling an order for products or services you have placed with us. For example, we may provide your address to the shipping carrier where you have requested shipment for a purchase. cubeladder.com only shares the necessary information to third parties to provide the requested products or services in your order.

 

What are your choices regarding information?

cubeladder.com wants to communicate with you to inform you of product specials, changes to our website, or other information we think may be of interest to you.

 

 Updating or Correcting Information

If you have created an Account on our website, you may review, update or correct your account information by accessing your Account with your password.

 

How will you be notified of future changes to the Privacy Policy?

cubeladder.com may change or add to its Privacy Policy from time to time. For this reason, we encourage you to review the Privacy Policy periodically. For your convenience, we will post the date it was last updated at the bottom of the Privacy Policy.

 

Security

 

While some have questioned the security of information transmitted over the Internet, the truth is that our secure servers fully encrypt sensitive data for safe, trouble-free transactions. cubeladder.com utilizes all of the latest security methods and fraud detection techniques to protect any and all information you entrust to us.

If you use Netscape or Internet Explorer as your Web browser (and are not using a relay or proxy), all cubeladder.com transactions are fully encrypted and secure. If you use a relay or proxy, check your browser's lock indicator (usually a picture of a lock or a key) to see if it is secure. Credit card information transmitted online is encrypted while in transit so that even if the information is intercepted because it is encrypted, it is useless to a would-be thief.

 

The growth of electronic commerce has made the security of online information of utmost importance. This demand for security has fueled the continuing development of products to ensure the security of transactions on the Internet. cubeladder.com is very supportive of these efforts and continues to implement improvements as quickly as possible. Ultimately, we have as much to lose to credit card fraud as you do. Because we are an Internet-only retailer, credit card transactions are an enormous part of our business. Any breakdown in security means lost revenue and lost customers. You can be assured that we are highly motivated to ensure that any online transaction with cubeladder.com is as secure as possible.

 

Cookies

A cookie is a small bit of text used by a browser to store information. When you visit a site that uses cookies, the Web server will request permission to pass a cookie to your browser. If accepted, it will occupy only a few bytes on your hard drive and can improve your Web surfing experience.

cubeladder.com uses cookies to track customer visits through our site. This information enables us to evaluate shopping trends and predicts demand for products so that we can do a better job of stocking the items you want. Cookies also provide a smoother shopping experience by helping us to uniquely identify shopping carts. While not required to surf around cubeladder.com, cookies are required to purchase items online.

Cookies cannot profile your system or collect information from your hard drive. You may receive cookies from many different sites, but the original Web server that issued a cookie so you can only read each cookie. At cubeladder.com, we do not use cookies to store credit card numbers or any other personal identification. You aren't even identified by name or e-mail address, just by a unique string of numbers that we assign the first time you come to our site - a sort of cubeladder.com identity.

 

List of cookies we collect

The table below lists the cookies we collect and what information they store.

• COOKIE NAME      COOKIE DESCRIPTION
• CART The association with your shopping cart.
• CATEGORY_INFO  Stores the category info on the page, that allows displaying pages more quickly.
• COMPARE    The items that you have in the Compare Products list.
• CUSTOMER  An encrypted version of your customer id with the store.
• CUSTOMER_AUTH An indicator if you are currently logged into the store.
• CUSTOMER_INFO  An encrypted version of the customer group you belong to.
• CUSTOMER_SEGMENT_IDS        Stores the Customer Segment ID
• EXTERNAL_NO_CACHE   A flag, which indicates whether caching is disabled or not.
•  
• FRONTEND  You session ID on the server.
• GUEST-VIEW           Allows guests to edit their orders.
• LAST_CATEGORY  The last category you visited.
• LAST_PRODUCT     The most recent product you have viewed.
• NEWMESSAGE        Indicates whether a new message has been received.
• NO_CACHE  Indicates whether it is allowed to use the cache.
• PERSISTENT_SHOPPING_CART  A link to information about your cart and viewing history if you have asked the site.
• POLL  The ID of any polls you have recently voted in.
• POLLN           Information on what polls you have voted on.
• RECENTLYCOMPARED    The items that you have recently compared.
• STF     Information on products you have emailed to friends.
• STORE           The store view or language you have selected.
• USER_ALLOWED_SAVE_COOKIE         Indicates whether a customer allowed to use cookies.
• VIEWED_PRODUCT_IDS  The products that you have recently viewed.
• WISHLIST     An encrypted list of products added to your Wishlist.
• WISHLIST_CNT       The number of items in your Wishlist.
  

How to Enable Cookies

Browsers vary in the way cookies are enabled/disabled. The directions below are for some popular browsers. Some steps may be slightly different depending on the exact version of the browser you are using.

Firefox

• Go to the "Tools" menu and select "Options".
• Select the "Privacy" icon.
• Check the box that says "Accept cookies from sites".
• Click "OK" to save changes.

Netscape

• Go to the "Tools" menu and select "Options".
• Select the "Privacy" icon.
• Click on the arrow next to "Cookies" to expand it.
• Select "until they expire" in the pop-up field next to "Keep Cookies:".
• Click "OK".

Microsoft Internet Explorer 7.0+

• Go to the "Tools" menu and select "Internet Options".
• Click on the "Privacy" tab.
• Click the "Advanced" button.
• Click the 'Accept' button.
• Click "OK".
• Click "OK"

Microsoft Internet Explorer 6.0+

• Go to the "Tools" menu and select "Options".
• Click on the "Privacy" tab.
• Click the "Default" button (or manually slide the bar down to "Medium") under "Settings".
• Click "OK".
• Safari
• Go to the "Edit" menu and select "Preferences...".
• Click on the "Security" tab.
• Click "Always" next to the "Accept Cookies:" option.
• Click "OK".

If you have any questions regarding the Privacy Policy, please e-mail: cs@cubeladder.com

Privacy Policy

Thank you for inquiring about the cubeladder.com Privacy Policy.

Your privacy is important to us. cubeladder.com understands its customer concerns regarding the privacy of the information they share with us. We hold our customers, and the information they share with us in the highest regard. We are committed to ensuring that your personal information is properly safeguarded and to complying with all applicable federal and state privacy laws. Please take a moment to read our Privacy Policy for a better understanding of the measures that we take to protect you and the information you share with us.

The following Privacy Policy describes information and privacy practices for cubeladder.com. This Privacy Policy strives to encourage and maintain trust between you and cubeladder.com. As part of that trust this Privacy Policy will tell you about:

 

What information do we at cubeladder.com collect?

cubeladder.com collects information about you to provide the best products and services and to help cubeladder.com improve your shopping experience at cubeladder.com

 

The information you give us.

• cubeladder.com collects and may store any information you enter on our website. For example, we collect information that you provide when you create an account on our website, make an online purchase from us, send us an e-mail or call us. This information may include:
• Your name.
• Your mailing address.
• Your e-mail address.
• Your phone number.
• Your credit card number.

On our website, there is an option to "Tell a Friend" about a product or service that we offer. If you use cubeladder.com's "Tell a Friend" feature, we will use the e-mail address per your instructions to send your e-mail message to your friend. We will not use the e-mail address of your friend for any other purpose.

How is information used and protected?

 Our goal is to provide our customers with the highest level of service possible. From your first visit to our website to the delivery of your order, we want you to be completely satisfied with the experience without compromising your privacy. By collecting information, we are able to offer you features, such as our Account (which saves you time during the order process), and a more customized website that better reflects your individual preferences.

Usage of Information

cubeladder.com uses your information to provide requested products to you and to support general business operations. Some examples of such usage include:•To fulfill and process your orders and communicate with you regarding those orders.

• To schedule and perform deliveries.
• To send marketing communications.
• To open and service your Account.
• To provide high-quality customer service.
• To help us improve and customize what we offer to you on our website.
• To send you information about our products, services, and promotions.
• To protect the security and integrity of our websites and our business.
• To process credit card information.

Protection of Information

cubeladder.com also protects your information from loss, misuse or alteration while it is under Axons Directs control. Protection of your information is a priority at cubeladder.com.

 When you enter personal information on our website, the information is protected by a security technology called Secure Sockets Layer (SSL), which encrypts your information during transport across the Internet. Further, your account information is only accessible with the password you choose when you open an Account. Please maintain the confidentiality of this password in order to ensure the protection of your account information.

 How may information be shared?

cubeladder.com does not sell or rent your personal information to third parties. cubeladder.com may share your personal information under the following limited circumstances:

Service Providers

We may provide your information to a third party in the process of fulfilling an order for products or services you have placed with us. For example, we may provide your address to the shipping carrier where you have requested shipment for a purchase. cubeladder.com only shares the necessary information to third parties to provide the requested products or services in your order.

 

What are your choices regarding information?

cubeladder.com wants to communicate with you to inform you of product specials, changes to our website, or other information we think may be of interest to you.

 

 Updating or Correcting Information

If you have created an Account on our website, you may review, update or correct your account information by accessing your Account with your password.

 

How will you be notified of future changes to the Privacy Policy?

cubeladder.com may change or add to its Privacy Policy from time to time. For this reason, we encourage you to review the Privacy Policy periodically. For your convenience, we will post the date it was last updated at the bottom of the Privacy Policy.

 

Security

 

While some have questioned the security of information transmitted over the Internet, the truth is that our secure servers fully encrypt sensitive data for safe, trouble-free transactions. cubeladder.com utilizes all of the latest security methods and fraud detection techniques to protect any and all information you entrust to us.

If you use Netscape or Internet Explorer as your Web browser (and are not using a relay or proxy), all cubeladder.com transactions are fully encrypted and secure. If you use a relay or proxy, check your browser's lock indicator (usually a picture of a lock or a key) to see if it is secure. Credit card information transmitted online is encrypted while in transit so that even if the information is intercepted because it is encrypted, it is useless to a would-be thief.

 

The growth of electronic commerce has made the security of online information of utmost importance. This demand for security has fueled the continuing development of products to ensure the security of transactions on the Internet. cubeladder.com is very supportive of these efforts and continues to implement improvements as quickly as possible. Ultimately, we have as much to lose to credit card fraud as you do. Because we are an Internet-only retailer, credit card transactions are an enormous part of our business. Any breakdown in security means lost revenue and lost customers. You can be assured that we are highly motivated to ensure that any online transaction with cubeladder.com is as secure as possible.

 

Cookies

A cookie is a small bit of text used by a browser to store information. When you visit a site that uses cookies, the Web server will request permission to pass a cookie to your browser. If accepted, it will occupy only a few bytes on your hard drive and can improve your Web surfing experience.

cubeladder.com uses cookies to track customer visits through our site. This information enables us to evaluate shopping trends and predicts demand for products so that we can do a better job of stocking the items you want. Cookies also provide a smoother shopping experience by helping us to uniquely identify shopping carts. While not required to surf around cubeladder.com, cookies are required to purchase items online.

Cookies cannot profile your system or collect information from your hard drive. You may receive cookies from many different sites, but the original Web server that issued a cookie so you can only read each cookie. At cubeladder.com, we do not use cookies to store credit card numbers or any other personal identification. You aren't even identified by name or e-mail address, just by a unique string of numbers that we assign the first time you come to our site - a sort of cubeladder.com identity.

 

List of cookies we collect

The table below lists the cookies we collect and what information they store.

• COOKIE NAME      COOKIE DESCRIPTION
• CART The association with your shopping cart.
• CATEGORY_INFO  Stores the category info on the page, that allows displaying pages more quickly.
• COMPARE    The items that you have in the Compare Products list.
• CUSTOMER  An encrypted version of your customer id with the store.
• CUSTOMER_AUTH An indicator if you are currently logged into the store.
• CUSTOMER_INFO  An encrypted version of the customer group you belong to.
• CUSTOMER_SEGMENT_IDS        Stores the Customer Segment ID
• EXTERNAL_NO_CACHE   A flag, which indicates whether caching is disabled or not.
•  
• FRONTEND  You session ID on the server.
• GUEST-VIEW           Allows guests to edit their orders.
• LAST_CATEGORY  The last category you visited.
• LAST_PRODUCT     The most recent product you have viewed.
• NEWMESSAGE        Indicates whether a new message has been received.
• NO_CACHE  Indicates whether it is allowed to use the cache.
• PERSISTENT_SHOPPING_CART  A link to information about your cart and viewing history if you have asked the site.
• POLL  The ID of any polls you have recently voted in.
• POLLN           Information on what polls you have voted on.
• RECENTLYCOMPARED    The items that you have recently compared.
• STF     Information on products you have emailed to friends.
• STORE           The store view or language you have selected.
• USER_ALLOWED_SAVE_COOKIE         Indicates whether a customer allowed to use cookies.
• VIEWED_PRODUCT_IDS  The products that you have recently viewed.
• WISHLIST     An encrypted list of products added to your Wishlist.
• WISHLIST_CNT       The number of items in your Wishlist.
  

How to Enable Cookies

Browsers vary in the way cookies are enabled/disabled. The directions below are for some popular browsers. Some steps may be slightly different depending on the exact version of the browser you are using.

Firefox

• Go to the "Tools" menu and select "Options".
• Select the "Privacy" icon.
• Check the box that says "Accept cookies from sites".
• Click "OK" to save changes.

Netscape

• Go to the "Tools" menu and select "Options".
• Select the "Privacy" icon.
• Click on the arrow next to "Cookies" to expand it.
• Select "until they expire" in the pop-up field next to "Keep Cookies:".
• Click "OK".

Microsoft Internet Explorer 7.0+

• Go to the "Tools" menu and select "Internet Options".
• Click on the "Privacy" tab.
• Click the "Advanced" button.
• Click the 'Accept' button.
• Click "OK".
• Click "OK"

Microsoft Internet Explorer 6.0+

• Go to the "Tools" menu and select "Options".
• Click on the "Privacy" tab.
• Click the "Default" button (or manually slide the bar down to "Medium") under "Settings".
• Click "OK".
• Safari
• Go to the "Edit" menu and select "Preferences...".
• Click on the "Security" tab.
• Click "Always" next to the "Accept Cookies:" option.
• Click "OK".

If you have any questions regarding the Privacy Policy, please e-mail: cs@cubeladder.com